Seventh Interview-Vishal and Satyajit prefer feature phones over smartphones

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Remember the interesting interview series that we been talking about since a few days back? So far, there been six interviews with six of the users from various platforms to bring their own perspective about their phones ..

  1. Naveen, an engineering student from Tamilnadu, India about Android and his SGS
  2. Deep Ganatra, founder of Web1 Solutions from Mumbai, India about Apple and iPhone 4
  3. Yogesh, computer engineer from Mumbai, India about Nokia N8
  4. Pankaj Kapoor, Technical Manager of Cowi India from New Delhi, India about Nokia E72
  5. Aarti, working in training and writing from Chennai, India about her Blackberry Curve 8520
  6. Mukesh, a computer engineer from New Delhi, India about his HTC Windows Mobile

There was something missing out there as pointed out by my friend @mobileyog, the perspective of people, who are still using and preferring feature phones over smart phones. So, I thought to meet two more people for bringing out the perspective of them as well about feature phones. What could have been better, two in place of one?

So, here I am presenting you Vishal and Satyajit for you…

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Vishal and Satyajit, first of all readers wanted to know about you, like who are you? Can you tell us something about you  ? like your profession,background etc, social life, hobbies etc?

Satyajit Hi Nitish, I am Satyajit Roy, a Process Engineer and working in Gurgaon.
Vishal I am MBA Finance, working with an MNC, hobbies are reading books, stock markets study

I was looking for some people, who are ‘feature phone’ users by choice not by price. People who find their S40 Series phones (like yours) satisfying their general needs and happy with it. How you fit the same persona?

Satyajit Actually for long time I was very basic user of mobile and recently I started to use advanced features like email configuration, internet, video streaming, Google apps, banking solutions etc. Now exploring advance internet features and 3G speed. I must say that S40 series mobiles are not dumb and having very good features.

Vishal I am using my Nokia 3110C model for more than 3 years successfully without any severe issue. During this span I discovered that this phone is much more than just a mobile. This is really value for money phone. I like to get the maximum out of this device.

How long you have been using mobiles? why never got any smart phone?

Satyajit I am using Nokia 6300 for past three and half year. It meets my daily mobile uses. Now I am looking for advance features and can opt for smart phone if requires.

Vishal I have been using mobiles since 6 years now, but my Nokia 3110C since more than 3 years as specified earlier. I never thought of buying a smart phone since most of the features like calling, sms, music, video, applications, internet browsing is already possible on my Nokia 3110C as well.

There is a big war among various smart phone vendors, stats about touch screen phones, talk about Smartphone only everywhere, don’t you find users like you a bit sidelined? Don’t you feel limited with what you can do with your phone?

Satyajit My existing mobile serves my essential requirement so I am not bothering about smart phone.

Vishal I don’t feel sidelined. Whenever a phone is launched and advertised, the company makes the product so attractive that prospective buyers feel that this device is something ultimate and can act like a TV, a computer. But we need to understand a mobile has its limitation though it is high-end. It has size limitation, speed limitation in comparison to a TV and/or a computer. I have heard some smart phone users saying that such smart phone craze is limited only up to few months after their purchase.

Can you list out the phones you have used for last few years ?

Satyajit Nokia 2300 and Nokia 6300.

Vishal Nokia: 3110C, 3200, 2690

What you think of new ‘touch n type’ S40 phones by Nokia? Is touch screen needed there?

Satyajit I heard that Nokia touch screen technology is not satisfactory. I think for long time use better to go for handset with key pad rather than touch screen.

Vishal As per me touch and type phone screen is bound to get scratches and get faded away due to sweat on thumb, fingertips. Also if using the stick then we keep busy our both hands.


So, these were the basic questions about you and your perspective over things, now let’s dig some more in feature phone genre ..

You use your phone for accomplishing which thing most… calls, browsing, navigation, music, twitter.. which one? Do you use a data plan?

Satyajit I use it most for web browsing and mobile banking. I am enjoying Airtel internet at EDGE network.

Vishal I use my phone for all the above activities mentioned above. Yes I have a data plan of a reputed service provider.

How you manage multitasking, crucial factor which makes smart phone different from feature phone?

Satyajit Sure, miss it a little. Multitasking differs smart phone from normal phone. Simultaneously you can download from internet while on call. At the same time smart phone have more open architecture then normal phone with more RAM and Processing Capabilities.

Vishal I have downloaded a browser through which I can access different sites without closing a running site by switching on to another window. I can attend calls while accessing internet. The browser also provides me calling and SMS facility.

I have used a few of feature phones from S40 series and find that they are not even dumb at all like old S30 series Nokia 3300 anymore. Sometimes I feel that even feature phones have much more caliber and people yet to know them to think that if they actually need those computer like specs in their phones. What’re your thoughts?

Satyajit Yes. S40 offers very good features which common users not aware like email account configuration, Push To Talk, Web Browser, online video streaming, use as web cam and installation of various applications. Even for few handsets document readers too available.

Vishal I too agree with the above.One can’t expect a computer like effects and the feel in a mobile even though it has.

Earlier companies like Sony Ericsson, Nokia used to make very good Camera (cybershot, walkman), Music feature phones, but now there isn’t much. Don’t you think companies are ignoring feature phones?

Satyajit It is market strategies and ok. Definitely they should stress more on advance phones. Normal category phones have good enough features for regular use.

Vishal I don’t think so since Nokia has launched 2690, which also fits the feature phone category. It’s only the advancements in technology and the portability concept that, hence the demand of people and potential to
earn huge revenues that smart phones are in the market.

Nokia and even many of the local companies have bring QWERTY now for feature phones (e.g. Nokia C3-00), which sometimes back was a thing for premium phones only. Have you tried any? How is it in comparison of old T9 keypads? Changes something?

Satyajit Yes, it is good and specially for who text more. I would like to have it as my next phone.

Vishal Sorry, I have not tried the local brands QWERTY keypad phones, can’t say much.

What according to you make best feature phone? If you given the charge to promote feature phones, then what features you want to see in a best feature phone that you could recommend anyone easily?

Satyajit Good RAM and Processor, 3G and above web access, QWERTY key pad, better screen resolution, strong battery, 2 MP and above camera, better and loud sound, 8 GB and more memory, more interacting with computer are something good enough for a best normal phone.

Vishal Basics are the best. Calls, SMS, browsing, navigation, music, medium sized screen, supporting more than 2 video formats(3gp, amr, avi).

Battery is something which makes or breaks things for many. Where your phone stands about it?

Satyajit Not much happy with mine in particular. Battery is poor in terms to meet performance of Nokia 6300.

Vishal I haven’t faced any battery related issues with mine one so far.

With smart phones getting cheaper, do you think feature phones will survive? Or will you also buy smart phone after 2 years?

Satyajit After two years, if I have to purchase then definitely I’ll go for smart phone.

Vishal Yes! Feature phones can surely survive as there are many people, who find it difficult to operate a smart phone but still expect the above mentioned features . For them it’s a necessity.

You must have heard of USB OTG in coming Nokia X3. A way with which you can transfer data between your pen drive to your phone via cable without using any PC in between. What you think of it? Will such innovation keep the feature phone genre alive?

Satyajit It is very good feature but I think normal user may not give much importance to it.

Vishal Why not. This is definitely a great innovation.

Gaming and twitter becoming even more prominent for some users, even more than FM/ Music etc. Where are feature phones on them? Do you find enough good games on that thing? Do you use twitter? Which app then?

Satyajit I am not using twitter and not gaming too. So, it is not that lucrative feature for me in smart phone.

Vishal Yes I can access twitter on my phone. I have downloaded applications like facebook, nimbuzz and many on my phone and use them for social networking.

There  is a lot buzz around Camera etc. S40 phones features camera too, how much of camera job your phone does for you?

Satyajit I use very often my camera. It is good for daily uses in good light situation. But it can not beat actual SLR/DSLR. For special occasion you need cameras only.

Vishal I get the clarity enough which can be expected from a mobile phone camera considering the lens quality and the MPs

Well at some places, smart phone become a lot lesser attractive when loose internet connection. How is it about feature phones? Do they engage you without data plans?

Satyajit For me internet connection is very vital and most lucrative feature in smart phones, though feature phone still survive even in absence.

Vishal Now days, internet has the same importance for smart phone as well as feature phones and I think if net connection is loose, any phone is bound to face issues

Do you make use of advanced features like tethering or using your phones like a USB Drive?

Satyajit Yes. I use my mobile some time as data storage.

Vishal Yes connect it through computer for transferring data and even for connecting internet via tethering.

Now on real things, is it loud on calls? What about the music performance?

Satyajit I will say that music performance is excellent in terms of clarity but not loud enough.

Vishal Audible, clear and sober unlike some china mobiles, who go behind loudness only.

Be honest, if your younger bro ask you for some phone, then will you suggest him a feature phone? Which category  of users you think should go for feature phones?

Satyajit Any common/ family man can go for normal phones. To younger generation I would suggest smart phone only, if possible.

Vishal Users who like to derive the maximum from a device at best price, use maximum features should buy the feature phone.

What you don’t like about feature phones, which should improve more now?

Satyajit I think web browsing feature needs to improve. Data speed and better web browsers require. Mini Opera and Ovi browser (BETA) are good but need improvement.

Vishal Inability to support more than one video format, sometimes they do get hanged, at least mine one.

Your score points to your own phone (rating if any) What should have improved here?

Satyajit 7/10 for today. Support for 3G, open architecture, good battery life is require in Nokia 6300.

Vishal 8/10. Multiple video format support.


So, these were Satyajit and Vishal for you discussing about feature phones. What you think, I should have asked more about or what they missed to mention? Please do tell me ….

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Apple iPhone 4 launch, the truth and Nokia N8

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Can you sell a comb to someone completely bald and who might even know the fact very well that he can’t get hairs now?” – perhaps the most famous, funny, but very true lesson of marketing. Thanks Steave for being here and making us realize the basic lesson again.

Apple shares got a 2% drop after the launch of iPhone 4, while many might have expected it to rise at the moment. Yes!! sure you could relate it with other factors and also could come up with that even Google seen a drop, so I should leave it here only… to let you think yourself. We just got the same what Gizmodo already predicted but still … Enhanced resolution, Video calling, a new OS, HSPDA/HSUPA .. everything we know already and have used but still Apple is always the ‘first’ …Iphone4? for 5mp non-carlzeiss? Paid video editor? For money eating apps from day one? For Skype’s alter Facetime ? For a price like netbook?

Apple iPhone 4, sure a hell of exciting device with Apple A4 processor (some calling it 1GHz), a brand new iOS 4, just 9.3 mm thick, weight 137 gm, geo tagging enabled still and video camera, spectacular resolution of 640×960, accelerometer, proximity sensor, three axis-gyro sensor, HSPDA 7.2 mbos and HSUPA surprisingly 5.76 mbps .. the list grows more with new apps and features.

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For specs and other things, you could leave the page and head to GSMArena link or anywhere else. No need to read it more from here.


Here, I will talk about basics behind key features displayed on their website, the truth, the innovation, the possibility to beat them or even significance of them ….


FaceTime: Steave is really a marketing genius about inventing terms and I would sure will be much grateful to him, if his this new term could give a boost to video calling. Yes!! FaceTime is just video calling. A feature, which been known to Nokia Customers from ages (though available on UMTS Networks only), just that feature is not on wi-fi, but on GSM Network (Nokia!! sure its your failure to miss this simple thing). If you talking about Wi-Fi, then Skype is already on Ovi Stores, to work on not only wi-fi but on any internet connection like 3G or EDGE.

 

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Someone please correct me, if I am wrong to think that its already there from long

Jokes, argument and babblings aside, sure its a new thing even if it existed here in another form from ages. I am not sure that existing Video Calling or Skype making use of both the cameras with the same ease. As much I know.. its truly the first. Not for the technology, but for the innovation as Steave always called for his company. If I loved Nokia N900 for integrating Contacts with web contacts like Gtalk and Skype, then sure iPhone has reasons to be loved for extending the same even further.

But question is.. are people really using it? Aren’t Apple itself hesitated, that’s why it launched over Wi-Fi only? Are you really offering such a price that many could buy it? What’s point of being on twitter, if you are following just few and just few following you?

Definitely Apple iPhone 4 gets a +1 here for the innovation, not the technology and this makes the first challenge to Nokia, Are you ready to take the challenge or just adding and removing Skype will be your way? This sure not leveraging the potential could be explored.


Retina Display: This terminology really got me smiling that night. Sure, its the biggest resolution 640×960 on phone screen till date (though Nokia N900 was not very far with 800×480 resolution), but Steave really knew that how to present the same fact more impressively rather than just listing the numbers. More pixel counts… we techies understand, but common fans understand the way Steave tells.

But point to think is that how much resolution really matters? It was more better, if Steave would have announced the support for xVid, divX and all such formats natively like he did for PDFs. Without that… tell me what you really gonna do with those thousands more pixels on just a 3.5” device? I have not found any reason yet with current capabilities of iPhone4.

Needs are at a side as they could be generated over innovations, but still I’ll call it a  +1 more for Apple, no reasons to deny it and the second challenge for Nokia, why a step back from the spectacular resolution of Nokia N900? Its same way pathetic like Apple’s bringing basic multi-tasking only and calling it ‘feature’.

Yes! we understand, given the price point, its not the flagship actually and we need to wait for watching the real thing, Nokia N9, but still it doesn’t make sense to give such a ‘poor’ resolution to a device capable of snapping 12MP pictures. I guess Nokia lovers should thank Apple to hit Nokia hard on this point.


Multi-Tasking: This remained as biggest surprise to me that why Steave didn’t thought some special term for Apple kind of multi-tasking.. Lol!!! There will be always a slight demarcation line that till when you actually making people know what they want and when you arrogantly think that you know what they want. Multi-Tasking is bad as it drains battery.. Bullshit!!!! Steave went diplomatic over Multi-Tasking and it already cleared that how far iPhone 4 will go in comparison of Nokia over this.

Apple gets a -2 here or I could have given more less if they wouldn’t have admitted the need of multi-tasking even now. You are no way closer to the multi-tasking  as we know it. Check the video of even much old Nokia device, N82 multi tasking in action.


HD Recording and Editing: I am much happy that Nokia answered the same on very next day. HD recording.. something only for which, I bought my Sony Digital Camera in around 20k. After removing the need of Digital Cameras at all, now only this was remained. Digicam what digicam?

 

If its been pathetic on Nokia side to step back on resolution thing, then same way cheapness for Apple for keeping the video editing iMovie on a cost of $5 ? Insane.. probably like people would have called when Microsoft asked price for their DOS. May be Steave thought the same and sure developers have right to earn for their work, but still the way, buying an apple means keep on paying, its sure not that great value for money and sometimes even much frustrating too like this.

Nokia gets +1 here and sure it was way beautiful to answer Apple by releasing the video editing app video on day next to iPhone 4 release.


5 MP Camera with Led Flash: Might be a good news for Apple fanatics, whatever hard Steave may try to say that Mega Pixel doesn’t count. We all know what’s worth a nice camera is. Single Led Flash? Some joke? Leave N82 aside, even an Nokia X2 offers 5MP with single LED.

Steave better not say anything over this. You are not even there to compete Nokia on this ground. We will see, if iPhone 4 could produce pictures even better than my Nokia N82.

Nokia gets +1 here and even a bonus +1 more. Look like we shouldn’t expect Apple to compete on this before iPhone7 at least. LOL!


Design and Looks: Definitely only this been a huge plus for Apple and their most of thing circle around the same. Even if they compromise over something then it has to be due to necessity of keeping the same sleek look that even buy hardcore Nokia Users like me.

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Apple has a +2 here and will always have. Reason.. Nokia can’t go back and start taking decisions over dilemmas like style or sensibility in favour of the first. Nokia has chosen to be all and they should keep their ways. Sure, iPhone 4 might be 3mm thinner than Nokia N8, but if those 3mm brings you 12 mp camera and worth of years trust on your needs, then it worth it and if you are talking about looks then hold your breaths.. did I said that Apple will always be a winner in this department..?? I apologize … 😉

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Lots I could have said and lots could been said that what Nokia should do next to counter it, but the released video signaled that Nokia knows what they should do. Still I will mark my words… Nokia you need to give all your guts on resolution next time and video calling required right now.